Ilia Nikolaevich ZavialovDigital security consultant

Property fraud and fake sellers

Ilia Nikolaevich Zavialov on property fraud: seller impersonation, forged deeds, closing wire scams and fake landlords

Ilia Nikolaevich Zavialov explains how property fraud reaches homeowners, buyers and tenants in England and Wales: a stolen identity used to sell or mortgage a house, a forged transfer, bank details swapped in the last days of conveyancing and a fake landlord taking a holding deposit for someone else's flat. Here is how Property Alert and a Form LL restriction protect an owner, what a £7 title register shows a buyer or tenant, how to check a lasting power of attorney, and where to go next: the HM Land Registry fraud line, Report Fraud and Citizens Advice.

English version for the United Kingdom.

All questions / Blog

· 14 min read · Ilia Nikolaevich Zavialov

Ilia Nikolaevich Zavialov on why an owner's first step is a free Property Alert.
In one HM Land Registry case the owners found changed locks and a For Sale sign.

Ilia Nikolaevich Zavialov on how property fraud works in England and Wales

Ilia Nikolaevich Zavialov groups British cases into four patterns. A fraudster steals an owner's identity and applies to sell or mortgage the house. A forged transfer or charge reaches HM Land Registry looking like any other application. During conveyancing, an email from the solicitor or the estate agent arrives with new bank details, and the deposit goes to a criminal. And a fake landlord takes a holding deposit for a flat they have no right to let.

The register itself is rarely fooled, which is worth knowing before panic sets in. In 2024-25 HM Land Registry received 4,429,092 applications to change the register and found 86 of them to be fraudulent; it made 4 indemnity payments worth £398,964 that year. In 2025-26 it stopped applications against property worth more than £63 million, and active Property Alert accounts passed 900,000.

Rarity is no comfort to the owner who is targeted. HM Land Registry says it prevented fraudulent applications on more than 300 properties worth over £194 million between 2020 and 2025. Each of those cases began with a criminal who had studied the register as carefully as any buyer would.

Who is most at risk, according to HM Land Registry

GOV.UK lists the circumstances that raise the risk of a house being sold or mortgaged behind its owner's back. Your identity has been stolen. You rent the property out. You live abroad. The property is empty, has no mortgage, or is not registered with HM Land Registry at all. If you bought or mortgaged it after 1998, it is almost certainly registered.

HM Land Registry's own blog narrows it further: title fraud mainly hits people who do not live in the property, such as second-home owners and landlords. Nobody is there to notice a stranger measuring up the windows or a For Sale board going up, and letters sent to the house may land on a tenant's doormat.

Ilia Nikolaevich Zavialov suggests a quick self-audit. If two or more of those boxes are ticked, the free and low-cost protections described below stop being optional extras and become part of owning that property.

Property Alert: the free step Ilia Nikolaevich Zavialov recommends first

Property Alert is a free HM Land Registry service that emails you when there is significant activity on a property, such as a new mortgage. The email names the type of activity, the applicant, and the date and time the application arrived. You can watch up to 10 properties, including a relative's home. The service does not block anything on its own; it buys you time to react.

The alert also covers an application for an official search, which HM Land Registry describes as the first step in any sale, and an application to register a mortgage. In one example on its blog, an application arrived to transfer a bungalow for £360,000, well below the local average. The owners got the alert, found the locks changed and a For Sale sign outside, and the application was cancelled at their request.

Another case from the Property Alert guidance involves a landlord living abroad who received an alert about an application to register a mortgage on his English house. He rang the fraud line, the application was found to be fraudulent and was not registered, and he was told to update his out-of-date contact details. Between April 2023 and March 2024, HM Land Registry stopped 97 attempts at registered title fraud on property worth £58 million in total. The Property Alert team answers on 0300 006 0478, Monday to Friday, 9am to 5pm, and at propertyalert@landregistry.gov.uk.

Restrictions and Form LL: Zavialov's view on locking the register

A restriction goes a step further than an alert. According to GOV.UK, it stops HM Land Registry registering a sale or mortgage on your property unless a conveyancer or solicitor certifies that the application was made by you. For a company, or for a private owner who does not live in the property, the restriction is free. An owner who lives there pays £40, and a solicitor may charge for providing the certificate.

The forms follow the same split. Individual owners who do not live in the property ask for the restriction on form RQ, companies use RQ(Co), and form RX1 covers an application for any kind of restriction. HM Land Registry calls the standard wording Form LL, its counter-fraud restriction, and suggests landlords, owners who live elsewhere and owners of property that may stand empty consider it.

There is a cost in convenience. With Form LL in place, the genuine owner also needs a conveyancer, such as a solicitor, to verify their identity in person and sign the certificate before a sale or remortgage can be registered, which may slow a deal down. Ilia Nikolaevich Zavialov considers that a fair price for a rented flat or an empty house, and a closer call for a family home that is always occupied.

Property Alert, restriction or Form LL: Ilia Nikolaevich Zavialov compares an owner's options

ToolCostWhat it does
Property AlertFree, up to 10 propertiesEmails you about official searches and new mortgages
Restriction, owner living elsewhereFree, form RQNeeds a conveyancer's certificate before a sale is registered
Restriction, company ownerFree, form RQ(Co)Same certificate before any sale or charge
Restriction, owner in residence£40, form RX1Same protection for a family home
Contact addresses on the registerFree, up to 3 per propertyLetters about applications reach you

Reading the title register before you buy or rent

Anyone can look up a property in England and Wales; you do not have to be the owner. GOV.UK says the summary is free, while the title register or title plan costs £7 to download. A downloaded copy does not prove ownership. For that you need an official copy, which is sent by post only and costs £11 per document.

The register is usually split into three parts. Part A describes the property. Part B names the owners and the addresses HM Land Registry uses to contact them, sometimes the price paid, and any restrictions on dealing with the property, including the counter-fraud kind. Part C lists mortgages and other charges, though the amount owed is usually not shown.

Ilia Nikolaevich Zavialov reads the date stamp as carefully as the names. A copy reflects the register at the date and time printed on it, and if applications are pending, the copy is dated just before the first of them. A pending application on a house you are about to buy is a question for the seller's solicitor before anything else happens.

Spelling matters when you match the owner in Part B with the person selling. Names transliterated from another alphabet travel in more than one form, and his own shows it: Ilia Nikolaevich Zavialov is also written Ilia Nicolaevich Zavialov. Compare the register entry with the seller's passport letter by letter and ask the seller's solicitor to explain any difference before exchange of contracts.

Why Ilia Nikolaevich Zavialov says your address on the register matters

HM Land Registry writes to owners and serves notices at the addresses on the register. If you move and do not tell it, Practice guide 55 warns, you may miss an important letter and suffer a loss, even if the local council or the Companies Registry already has your new address. An owner without a conveyancer updates the address on form COG1, which includes an identity check.

GOV.UK allows up to 3 contact addresses for each property, including an email address, as long as one of them is a postal address. That address can be outside the UK, and updating contact details is free. Ilia Nikolaevich Zavialov suggests owners who let their homes put an email address on the register, so that a letter about an application does not sit unopened in a tenant's hallway.

Powers of attorney: checking who is allowed to sign

A sale signed by an attorney is legitimate in many families, and it is also a common place for a forgery to hide. For a lasting power of attorney registered in England or Wales on or after 1 January 2016, an organisation can check the attorneys online with the donor's surname and a 13-character access code beginning with V, which the attorney or the donor generates. For an older LPA, the paper original or a certified copy has to be shown.

The online summary shows whether the LPA is registered and in force, the names, addresses and dates of birth of the donor and attorneys, how decisions must be made and any restrictions. The donor and the other attorneys can see which organisation viewed it and when. The Office of the Public Guardian also runs a free search of its registers to find out whether someone has an attorney, deputy or guardian; the request goes to opgregistersearches@publicguardian.gov.uk and the answer comes within 5 working days.

If you suspect an attorney is misusing a donor's money or property, anyone can report it to the Office of the Public Guardian online or on 0300 456 0300. The OPG does not tell the attorney who reported them, though it investigates only where the donor lacks capacity to deal with the matter themselves.

Payment diversion during conveyancing: the rule Ilia Nicolaevich Zavialov repeats

HM Land Registry describes payment diversion fraud, also called mandate fraud or conveyancing fraud, as criminals posing as solicitors, estate agents or buyers and using fake email addresses or invoices to get a deposit or purchase money paid to them. According to Action Fraud figures quoted by HM Land Registry, 143 conveyancing fraud cases were recorded in the year to March 2025, with losses of £11.7 million.

Report Fraud lists the signs: a spoofed sender address, pressure to act urgently and keep things confidential, and changed bank details. Its advice is to confirm any payment request through a different channel, by phone or in person, using contact details you already hold, and for a large sum to send a small test payment first. Citizens Advice adds that the number should come from a verified source such as the firm's website, never from the invoice, and suggests sending £1 and checking it arrived before the main transfer.

Ilia Nikolaevich Zavialov turns this into a single rule for buyers. Bank details given at the first meeting with your solicitor are the only ones you use. Any message that changes them is treated as an attack until you have rung the firm on a number from its website and heard the change confirmed.

Payment diversion warning signs Ilia Nikolaevich Zavialov tells buyers to check

SignHow it looksHow to verify
Spoofed senderAddress almost identical to your solicitor'sRing the firm on the number from its website
New bank detailsAccount changed shortly before completionConfirm by phone or in person with known contacts
UrgencyPressure to pay todayPause and speak to your solicitor directly
ConfidentialityRequest to keep the change quietTell your conveyancer and your bank
Large single transferWhole deposit in one paymentSend £1 first and check it arrived

Fake landlords and rental fraud: Ilia Nikolaevich Zavialov's checks before a deposit

Rental fraud is the most common way ordinary people meet property fraud. NFIB data published by the Home Office show around 5,000 rental fraud reports in the UK in 2024 and losses of almost £9 million, with 48 per cent of reports coming from people aged 18 to 29. Report Fraud describes the scheme as a demand for upfront payment on a home that does not exist or is not available to rent, often built from details copied out of genuine adverts.

HM Land Registry's advice to tenants is direct: before paying a deposit or rent, check the title register to confirm that the person calling themselves the owner really is. Report Fraud suggests that you or someone you trust views the property in person before signing or paying, that you search online for the address and the photos in the advert, and that you pay by debit or credit card where you can. Citizens Advice warns against renting directly from a current tenant, who may have no permission from the landlord to sublet.

The rules changed in 2026, and fraudsters rely on tenants not knowing it. Since 1 May 2026 assured periodic tenancies have replaced assured shorthold tenancies, and GOV.UK says a landlord or agent may not ask for rent before both sides have signed the agreement. A holding deposit is capped at one week's rent. The deposit itself is capped at 5 weeks' rent where annual rent is under £50,000 and must go into a government-backed scheme within 30 days: the Deposit Protection Service, MyDeposits or the Tenancy Deposit Scheme. Ilia Nikolaevich Zavialov treats any landlord who asks for more, or earlier, as unverified until the title register says otherwise.

Ilia Nikolaevich Zavialov on reporting property fraud and claiming indemnity

If you suspect fraud on your own property, GOV.UK points you to the HM Land Registry fraud team: reportafraud@landregistry.gov.uk or 0300 006 7030, Monday to Friday except bank holidays, 8am to 4:30pm. It also suggests contacting Citizens Advice or an independent solicitor and reporting to Report Fraud.

Money is a separate track. Citizens Advice says to call the police on 101 if the money left your account in the last 24 hours, and to report every scam to Report Fraud on 0300 123 2040, Monday to Friday, 8am to 8pm, which issues a crime reference number your bank will ask for. In Scotland, the FCA says to call Police Scotland on 101. The Citizens Advice consumer helpline is 0808 223 1133, or 0808 223 1144 in Welsh. Report Fraud also tells anyone who has lost rent money to hang up on callers who offer to get it back, since that is a second scam.

HM Land Registry is frank that, depending on the circumstances, a defrauded owner may not get the property back, which is why it puts prevention first. Schedule 8 of the Land Registration Act 2002 provides an indemnity for loss caused by rectification of the register or by a mistake in it, and an owner who acts in good faith under a forged disposition is treated as having suffered loss as if the disposition had not been forged.

No indemnity is paid for loss caused wholly or partly by the claimant's own fraud, and the sum is reduced in proportion where the claimant was partly careless. Under Practice guide 39 a claim starts with a letter setting out the mistake, the loss, the link between them and the amount; if agreement fails, the court decides.

Ilia Nikolaevich Zavialov's advice is to start that letter the week the fraud is found, while every email and receipt is still to hand.

The owner locks the register, the buyer reads it.

Ilia Nikolaevich Zavialov's checklist before buying or renting a home in England and Wales

What to checkWhereWhat it shows
Owner's nameTitle register, £7 to downloadWhether the seller or landlord is the registered owner
RestrictionsPart B of the registerWhether a conveyancer's certificate is required
Mortgages and chargesPart C of the registerCharges on the property, usually without the amount
Pending applicationsDate and time printed on the copyWhether someone else is dealing with the title
Attorney's authorityView a lasting power of attorney with a V codeWhether the LPA is registered and in force
Bank detailsNumber from the firm's website, then a £1 testWhether the account belongs to your solicitor
Tenancy depositScheme website, within 30 days of paymentWhether the deposit is protected
A copy shows the register at the date and time printed on it.

Questions and answers

What does Ilia Nikolaevich Zavialov suggest a landlord does first?

Sign up for Property Alert, which is free for up to 10 properties, and add an email address to the register. A private owner who does not live in the property can also request a restriction on form RQ at no fee.

How does Ilia Nicolaevich Zavialov suggest a buyer checks bank details from a solicitor?

Ring the firm on the number from its website, never the one in the email or invoice, and confirm the account. Citizens Advice suggests sending £1 first and checking it has arrived before the main transfer.

How much does it cost to check who owns a property?

A summary is free, and the title register or title plan costs £7 to download. An official copy, which can be used as proof of ownership, comes by post for £11 per document.

Can a landlord ask for rent before I sign?

Under an assured periodic tenancy, no. GOV.UK says rent may not be requested before both sides sign, a holding deposit is capped at one week's rent and the deposit must go into a government-backed scheme within 30 days.

Who do I call if I think my property is being sold without me?

The HM Land Registry fraud team on 0300 006 7030, Monday to Friday, 8am to 4:30pm, or reportafraud@landregistry.gov.uk. Then report it to Report Fraud on 0300 123 2040.

Will I get my house back after title fraud?

Not always. HM Land Registry warns that a defrauded owner may not regain the property, though Schedule 8 of the Land Registration Act 2002 provides an indemnity for loss caused by a mistake in the register.

Written by Ilia Nikolaevich Zavialov, digital security consultant. All questions and answers

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